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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All SELMI products

The group "New Technologies" offers for review the products of the plant SELMI: tempering machines, glazed equipment, equipment for pouring chocolate, cabins for painting and spraying food products, equipment for cooling and glazing, equipment for sweets with filling, machines for distributing chocolate and ice cream, machines for creating chocolate agglomerates with dry nuts, machines for breading chocolate and sugar, equipment for heating and mixing chocolate, extruders for chocolate and truffles, ball mills for the production of pastes, creams, machines for roasting coffee, dried nuts and cocoa beans, chocolate production lines, equipment for processing nuts, equipment for chocolate waterfall, packaging machines with in-line packaging system
  • Tempering machines SELMI
    Tempering machines
    Color EX, LEGEND, etc.
  • Glazed equipment SELMI
    Glazed equipment
    Truffle, RS200, etc.
  • Equipment for pouring chocolate SELMI
    Equipment for pouring chocolate
    Mould Loader 175, etc.
  • Food painting and spraying booths SELMI
    Food painting and spraying booths
    Chocopaint et al.
  • Cooling and glazing equipment SELMI
    Cooling and glazing equipment
    TUNNEL 200/250, etc.
  • Equipment for sweets with filling SELMI
    Equipment for sweets with filling
    One Shot Tuttuno 9, etc.
  • Machines for distributing chocolate and ice cream SELMI
    Machines for distributing chocolate and ice cream
    One Shot Tuttuno ICE, etc.
  • Machines for creating chocolate agglomerates with dried nuts SELMI
    Machines for creating chocolate agglomerates with dried nuts
    Cluster Teglia et al.
  • Chocolate and sugar breading machines SELMI
    Chocolate and sugar breading machines
    Spray system, Comfit Max, etc.
  • Equipment for heating and mixing chocolate SELMI
    Equipment for heating and mixing chocolate
    Tank 200, Tank 400, etc.
  • Extruders for chocolate and truffles SELMI
    Extruders for chocolate and truffles
    Extruder, Chocoliner, etc.
  • Ball mills for the production of pastes, creams SELMI
    Ball mills for the production of pastes, creams
    Micron 25, Micron 50, etc.
  • Roasting machines for coffee, dried nuts and cocoa beans SELMI
    Roasting machines for coffee, dried nuts and cocoa beans
    Roaster 106, Roaster 120, etc.
  • Chocolate production lines SELMI
    Chocolate production lines
    Grinder Plus, Winnower, etc.
  • Equipment for processing nuts SELMI
    Equipment for processing nuts
    Vaglio, Grain, etc.
  • Chocolate Waterfall Equipment SELMI
    Chocolate Waterfall Equipment
    Macchia Temperante et al.
  • Packaging machines with in-line packaging system SELMI
    Packaging machines with in-line packaging system
    Wrap 400 Plus, etc.

NEW TECHNOLOGIES GROUP

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